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AI-Based Voice Automation Software

AI-driven voice automation software for instant, accurate call handling and customer engagement.

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AI-Powered Voice Automation That Integrates Seamlessly with Your Business Tools

What is AI-Based Voice Automation?

AI-Based Voice Automation is a smart system that uses artificial intelligence (AI), natural language processing (NLP), and speech recognition to handle inbound/outbound calls, qualify leads, and resolve customer inquiries without manual effort.

It processes voice data from phone, VoIP, and contact centers, routes calls based on intent, and logs insights into CRM systems. This system helps sales and support teams eliminate repetitive tasks, reduce wait times, and optimize customer interactions for higher conversion rates and satisfaction.           

AI Voice Automation in Action (See It Work!)

Experience real-time AI-powered call handling with a live demo. Watch how AI Agents answer calls, analyze sentiment, and sync with CRMs—all in seconds.

See AI route calls to the right department
Watch AI personalize responses using CRM data
Observe real-time sentiment analysis and transcription
Discover AI-driven lead qualification and follow-ups
Watch the demoTry AI Voice Now
Key Features

What You'll Get From AI Voice Automation

Industrial Automation AI™ Voice System automates calls, reduces hold times, and enhances engagement using AI. It handles routing, logging, and analytics across CRMs, VoIP, and contact centers while enforcing compliance and security. Scale effortlessly and optimize customer operations.

Automated Call Handling

Automate sales and support calls with intelligent AI voice agents:

  • Handle inbound and outbound calls with real-time AI assistance.
  • Provide instant responses to customer inquiries without wait times.

Natural Language Processing (NLP)

Enhance customer interactions with advanced AI-driven language understanding:

  • Recognize customer intent and respond with contextual accuracy.
  • Support multiple languages and dialects for a seamless experience.

Automated Order Placement & Updates

Enable customers to place, modify, or track orders via AI voice automation:

  • Process orders and provide real-time status updates.
  • Reduce manual workload and improve response times.

Seamless ERP & CRM Integration

Sync AI voice automation with your existing systems for efficient order management:

  • Integrate with SAP, Oracle NetSuite, Microsoft Dynamics 365, and more.
  • Ensure real-time data updates and accurate transaction records.

AI-Driven Sales & Customer Support

Empower sales and support teams with AI-powered voice automation:

  • Automate FAQs, troubleshooting, and appointment scheduling.
  • Identify upsell and cross-sell opportunities during interactions.

Smart Call Routing & Escalation

Ensure every call reaches the right person or department:

  • Route calls based on priority, customer history, or intent.
  • Escalate complex queries to human agents with full AI context.

24/7 Availability & Cost Savings

Reduce operational costs while ensuring round-the-clock support:

  • Handle high call volumes without hiring additional staff.
  • Provide uninterrupted service across different time zones.

Predictive Analytics & Insights

Leverage AI-driven analytics to optimize voice interactions:

  • Monitor call performance and customer sentiment.
  • Gain insights into trends, conversion rates, and service efficiency.

Secure & Compliant AI Voice Technology

Ensure data privacy and regulatory compliance with AI-driven security:

  • Adhere to industry standards for call recording and data protection.
  • Maintain compliance with GDPR, HIPAA, and other regulations.

Ready to automate your business calls?

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808080+
Seamless Integrations
8080M+
Calls Handled
Integrations

Integrates With All The Systems You Already Use

Connect effortlessly with leading ERPs, including SAP, Oracle NetSuite, Microsoft Dynamics 365, Infor, Epicor Eclipse, and Epicor Prophet 21, across cloud, on-prem, or hybrid environments.

Documentation

How AI Voice Automation Works?

This AI-based Voice System ensures fast, natural, and scalable call handling with minimal manual effort.

Call Intake

AI captures inbound/outbound calls from phones, VoIP systems, and contact centers.

Intent Recognition

AI analyzes speech, accents, and context to understand customer needs instantly.

Intelligent Response

AI routes calls, books appointments, or resolves issues using predefined workflows.

CRM Integration

Call logs and insights sync with CRM systems for seamless follow-ups.

Continuous Learning

AI improves conversational accuracy by learning from customer interactions and feedback.

Why Choose an AI-Powered Voice Automation?

AI-Based Voice Agents streamline customer interactions by automating calls, minimizing errors, and adapting to business needs.

Feature AI Voice Automation Manual Call Centers
Availability 24/7, unlimited calls Limited by staffing
Speed Instant response Long hold times
Cost Efficiency No salaries or breaks High labor costs
Accuracy 95% intent recognition Human error risks
Security
Reporting
Customization
Scalable Add-Ons
Expert Support

Secure & Compliant AI Call Handling

Ensure PCI-DSS/GDPR compliance with AI-driven encryption.

  • Protect customer data with end-to-end security.
  • Maintain accuracy with automated call logging.
Learn more

AI-Powered Reporting & Smart Insights

Unlock actionable insights with AI-driven call analytics.

  • Leverage sentiment analysis to improve engagement.
  • Make data-backed decisions with conversation trends.
Learn more

Customization & Adaptive AI Solutions

Tailor AI to enforce industry-specific workflows.

  • Integrate with legacy call centers and CRMs.
  • Adapt to multilingual support and dialects.
Learn more

Advanced AI Features & Scalable Add-Ons

Enhance automation with AI-powered voice biometrics.

  • Unlock real-time agent assist and call routing.
  • Scale AI for 24/7 customer support.
Learn more

Expert Support, Community & Resources

Access voice AI specialists and API documentation.

  • Join a network of CX automation leaders.
  • Stay updated with conversational AI advancements.
Learn more

See what people say about Industrial Automation AI ™

AI speaks 10+ languages!
Global support made easy. The system adapts to accents and dialects flawlessly.

Maria Gonzalez

Global Support VP

Seamless Salesforce integration!
Call logs and lead details sync automatically. Reps have context before dialing.

James Reynolds

CRM Administrator

No more hold times!
Customers get answers in seconds. Our satisfaction scores jumped 30%.

Sarah Thompson

CX Director

Sales calls that convert!
AI agents qualify leads and book meetings. Our pipeline has never been fuller.

Alex Turner

Sales Operations Manager

24/7 support without hiring!
AI handles 70% of routine calls. Our customers love the instant responses.

Emily Park

Customer Support Director

Industries We Automate Using AI

Healthcare

Automate patient appointment scheduling, prescription refills, and HIPAA-compliant call logging.

Banking & Finance

Streamline customer support, fraud alert calls, and account updates with AI-driven voice agents.

Retail

Enhance order status updates, returns processing, and personalized promotions via AI calls.

Hospitality

Improve reservation management, concierge services, and multilingual guest interactions.

Telecommunications

Automate tech support, billing inquiries, and service upgrades with 24/7 AI availability.

How to Automate Business Calls in Your Industry Using AI?

Industrial Automation AI™ Agents are designed for customer-centric industries, especially healthcare, banking, and eCommerce, to handle complex call routing, compliance, and multilingual interactions without IT overhead.

Try it out

Connect your CRM, call logs, and sample scripts. The AI Agent learns industry jargon, customer intents, and compliance protocols.

Define call-handling rules, escalation paths, and data privacy policies. The AI executes workflows with human-like precision.

Start with 10% of inbound calls. As performance improves, automate 24/7 customer engagement.

FAQs

It automates customer calls, lead qualification, and call logging using AI-driven voice agents.

AI understands accents, routes calls, and resolves inquiries 24/7 without human effort.

It handles 20+ languages, including Spanish, Mandarin, and French, with dialect adaptation.

Yes, it enforces HIPAA, PCI-DSS, and GDPR during interactions.

Yes! Connects to Salesforce, Zendesk, Twilio, and Cisco Call Manager.

The AI studies call transcripts, FAQs, and compliance guidelines to improve responses.

Go live in 2 weeks with prebuilt CRM integrations and call workflows.

Yes, handles 10,000+ calls daily during holidays or promotions.

No—it handles routine queries, escalating complex issues to teams.

Yes, end-to-end encryption and anonymized logging protect customer privacy.

Yes, it scrubs DNC lists and manages consent for outbound calls.

4.8/5 ⭐ | Trusted by 50+ Businesses

Automate business calls with AI for efficiency, customer experience, & scalability.

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